DATE OF LAST UPDATE: January 8, 2025

This Refunds and Returns Policy applies to all purchases made through the website.

Questions about returns and refunds?  Please contact our customer service at:

Email: [email protected]

Business Hours:

Monday-Friday

9:00 am to 5:00 pm CST

Please allow 1-2 business days for a response.

Returns

Returns and exchanges are not supported if the wrong size or color was ordered, or if you simply changed your mind. However, in case of a damaged product or a manufacturing error, we offer a free reprint or a refund if you contact us within 28 days of product delivery.

Refund/Replacement Instructions

Notify Us: To initiate a refund or reprint, email our customer service at [email protected] with your order number and the reason for your return. Please provide a clear photo showing the issue. There is no need to return the damaged or misprinted product.

Authorization: After reviewing your request, we will send detailed instructions and, a new item if applicable.

Specific Conditions for Returns

Change of Mind: Sorry, we do not accept refunds for change of mind.

Defective Goods: If the product is defective, contact us immediately.  will cover return shipping costs and provide a replacement or refund.

Damaged Goods: Notify us within 48 hours of receiving damaged goods and provide photos. We will review the claim and arrange for a refund or replacement if necessary.

Incorrect Items: If you receive the wrong product, contact us, and we will send the correct product at no cost to you.

Non-Delivery: If your order hasn’t arrived, contact us to initiate a courier investigation. If unresolved, we’ll issue a refund or replacement.

Order Cancellation: Orders can be cancelled before shipment. If shipped, the above process applies.

Refund Timelines and Processing

Return Window: Requests must be made within 28 days of delivery.

Inspection: Once we receive your photo, we will inspect it and notify you of the outcome within 7 business days.

Refund Processing: Approved refunds will be processed to your original payment method within 7 business days after inspection.

Exceptions to the Return Policy

The following items cannot be returned:

Custom or personalized products

Hygiene-related items (e.g., socks, underwear) unless unopened and unused

Legal Rights

This policy does not affect your statutory rights under applicable laws.

Questions?

Still have questions about your return? Contact customer service at [email protected].

Jumping Daisies

Re: Customer Support

21125 John Milless Dr. #321

Rogers, MN 55374